TalkTalk and Tiscali UK breached rules to protect consumers
Ofcom has today instructed TalkTalk and Tiscali UK to stop breaching telecoms rules or they could face further enforcement action, including a possible financial penalty.
View ArticleTalkTalk and Tiscali could face fines after charging for cancelled services
Ofcom has issued a legal warning to broadband providers TalkTalk and Tiscali to stop billing customers for services they have cancelled, saying the companies could face fines of up to 10% of their...
View ArticleBetter Homes and Gardens promises to end threatening renewal letters
Grumpy Editor Hal Morris (aka Grumpy Editor) complains that the renewal notices for Better Homes and Gardens “border on something that would originate from the IRS or a collection agency. ” He decided...
View ArticleHow was my Virgin phone activated in Nigeria?
The sim card went missing in Africa – but Virgin is demanding I pay for calls made there after the account became dormant.
View ArticleAudit Notes: Debt Collector Scams, Occupy Oakland Coverage, Jest
The Washington Post reports on two FTC complaints against California debt collector companies, which "highlight an increase in complaints about the debt-collection industry as the economy has soured....
View ArticleTen things every freelance journalist should know
Our 10 tips include thoughts from freelancers and editors who responded to a request for advice from @journalismnews on Twitter, and we have added advice gathered over the years.
View ArticleAsk Doctor Debt is a Debt Collection Resource for Active Military Personnel...
MINNEAPOLIS, Feb. 22, 2012 /PRNewswire-USNewswire/ --ACA International, the association of credit and collection professionals whose membership includes third-party debt collectors, asset buyers and...
View ArticleAmerican Banker Delves into Debt-Collecting Woes at Chase
It looks more and more like the foreclosure scandal is a symptom of a larger problem. American Banker's Jeff Horwitz has another excellent report today on JPMorgan Chase's debt-collection practices,...
View ArticleOrange put the squeeze on me over a fraudulent mobile phone bill
Gabi Sibley was hit with a £2,000 bill for calls made after her sim card was stolen. But unlike others, she fought her corner in the courts – and won.
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